Dr Wing LAM
Dean

wing.lam@u21global.edu.sg

Wing Lam is Dean of U21Global. He has an established reputation for technology-based innovation, a theme which underpins much of his teaching, research and industry expertise.

Dr Lam’s teaching portfolio comprises graduate courses in IT Strategy, Knowledge Management, Outsourcing and Strategic Management. He exercises leadership across a broad spectrum of learning initiatives relating to the use of technology to deliver quality education and learning outcomes. He is also active in executive education, where he works closely with major corporations to translate their organisational learning needs into management and leadership programmes, and helps them to maximise the ROI from training and development budgets. Dr Lam’s teaching experience is international, having taught graduates and executives in the UK, Singapore, India, UAE and the Philippines.

His research portfolio revolves around enterprise integration, knowledge management and online education; he has contributed over 80 peer-reviewed journal articles and conference papers. He is co-editor of the book ‘Enterprise Architecture and Integration: Methods, Implementation and Technologies’ published in 2007 by Information Science Reference, Idea Group. His work also appears in journals such as Journal of Knowledge Management, Journal of Educational Technology and Society, British Journal of Educational Technology, Journal of Information Science, International Journal of Knowledge Management, Journal of Computer Information Systems, Journal of Enterprise Information Management, Knowledge Management Research and Practice, European Journal of Information Systems and Journal of E-Commerce and Organization. Three of his papers have been singled out for special awards.

Dr Lam actively contributes to the professional community in various capacities. He was a member of various conference committees and previously served on the editorial review boards of Online Information Review, Journal of E-Government, and Management Decision. He regularly contributes topical articles to the IT press and practice journals such as IEEE IT Professional. Dr Lam has been an invited speaker at numerous events; most recently, he shared his views on global outsourcing, an industry for which he has a particular interest. As part of his commitment to corporate social responsibility, he uses social networking sites such as YouTube and Facebook to promote Green IT.

Prior to establishing his academic career, Dr Lam had a successful business technology consulting career with Logica (now Logica-CMG), International Computers (now Fujitsu) and Accenture where he was involved in managing large-scale IT projects and creating technology-based ventures.

He holds a BSc (First Class Honours) from Salford University, UK (1990) and PhD (Computer Science) from King’s College London, UK (1994).

On the Web

Subjects Taught

2810: IT Outsourcing and Vendor Management
3200: Business Process Management and Outsourcing

Books

Lam, W., & Shankararaman, V. (Eds.). (2007). Enterprise architecture and integration: Methods, implementation and technologies. Hershey, PA: Information Science Reference.

Book Chapters

Chua, A., & Lam, W. (2008). Leveraging current experiences for future actions: An exemplar of knowledge reuse. In M. Jennex (Ed.), Current issues in knowledge management (pp. 275-288). Hershey, PA: Information Science Reference.
Lam, W., Chua, A., & Lee, C. (2007). Observed patterns of dysfunctional behaviour in virtual teams. In E. Coakes & S. Clarke (Eds.), Encyclopedia of communities of practice in information and knowledge management (pp. 392-396). Hershey, PA: Idea Group Reference.
Lam, W. (2007). Information systems integration in e-government. In A. Anttiroiko & M. Malkia (Eds.), Encyclopedia of Digital Government (pp.1069-1075). Hershey, PA: Idea Publishing Group.
Lam, W., Chua, A., & Kong, E. J. (2007). Managing online discussion forums for collaborative learning. In N. Kock (Ed.), Encyclopedia of e-collaboration (pp. 437-443). Hershey, PA: Idea Publishing Group.
Lam, W. (2007). Design considerations in the development of an online course in e-business. In M. Khosrow-Pour (Ed.), Utilizing and managing commerce and services online [Advances in electronic commerce series] (pp. 205-233). Hershey, PA: Idea Publishing Group.

Selected/Recent Publications

Lam, W., & Chua, A. (in press). Knowledge outsourcing: An alternative strategy for knowledge management. Journal of Knowledge Management.
Lam, W., Chua, A., & Williams, J. B. (2007). E-xams: Harnessing the power of ICTs to enhance authenticity. Journal of Educational Technology & Society, 10(3) , 209-221.
Lam, W. (2007). Information systems integration and enterprise application integration (EAI) adoption: A case from financial services. Journal of Information Systems Education, 18(2), 149-158.
Chua, A., & Lam, W. (2007). Quality assurance in online education: The Universitas 21 Global approach. British Journal of Educational Technology, 38(1), 133-152.
Chua, A., Lam, W., & Majid, S. (2006). Knowledge reuse in action. Journal of Information Science, 32(3), 243-252.
Chua, A., & Lam, W. (2006). Centre for army lessons learned: KM in a military setting. International Journal of Knowledge Management, 2(2), 69-82.
Lam, W. (2005). An enterprise application integration (EAI) case-study: Seamless mortgage processing at Harmond Bank. Journal of Computer Information Systems, 46(1), 35-43.
Lam, W. (2005). Barriers to e-government. Journal of Enterprise Information Management, 18(5), 511-530.
Lam, W. (2005). Knowledge management requires a knowledge culture: A case-study. Knowledge Management Research and Practice, 3(4), 206-217.

Professional Activities

Editorial advisory board member, Online Information Review
Editorial board member (2002-2004), Journal of E-Government
Editorial board member (2004-2005), Management Decision
Ad-hoc reviewer for Journal of Systems and Software, Information and Software Technology, IEEE Software, European Journal of Information Systems and Journal of Enterprise Information Management (2003-2005)
Consultant to Accenture in the area of project methodology (2004-2005)

For a list of full publications, please click here.

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