Refereed Journal Articles

2010

Wong, K. K. (2010). Fighting churn with rate plan right-sizing: A customer retention strategy for the wireless telecommunications industry. The Service Industries Journal 30 (14).

Bhandar, M., (forthcoming), A framework for Knowledge Integration and Social Capital in Collaborative Projects: Electronic Journal of Knowledge Management (EJKM).

2009

Steffens, P. D., Davidsson, P., & Fitzsimmons, J. R. (2009). Performance Configurations Over Time: Implications For Growth - And Profit-Oriented Strategies. Entrepreneurship Theory and Practice, 33(1): 125-148.

Wong, K. K. (2009). Potential moderators of the link between rate plan suitability and customer tenure: A case in the Canadian mobile telecommunications industry. Journal of Database Marketing & Customer Strategy Management, 16 (2), 64-75.

Malik, K. (2009). Changing profile of teachers in the digital age. i-Manager's Journal of Educational Technology, 5(4), 45-52.

2008

Davidsson, P., Steffens, P. D., & Fitzsimmons, J. R. (2008). Growing Profitable or Growing from Profits: Putting the Horse in Front of the Cart? Journal of Business Venturing, 24(4): 388-406.

2007

McKechnie, D. S., Grant, J., & Mona, F. (Spring 2007). Carving a niche for the no-frills carrier, Air Arabia, in oil rich skies, Journal of Air Transportation, 12 (1), 53-66.

McKechnie, D. S., Grant, J., Lewis, T., & Ralph, K. (2007) Guided by Tawhid (unity): ethics in the UAE workplace, Journal of Management, Spirituality and Religion, 4 (1), 35-55.

McKechnie, D. S., Grant, J., & Marios, K. (May/June 2007) Social Marketing: strengthening company-customer bonds, Journal of Business Strategy, 28 (3), 56-64.

McKechnie, D. S., Grant, J., Victoria, K., & Naila, S. (February 2007). Women: segmenting the home fitness equipment market, Journal of Consumer Marketing, 24 (1), 18-26.

McKechnie, D. S., Grant, J., & Ravi, C. (Winter 2007). Using the business s-word – STRATEGY – for sports, The Sport Journal, 10 (1), 1543-9518.

2006

McKechnie, D. S., Grant, J., Golawala, Shabbir F., & Poornima, G. (2006). The fitness trend moves east: emerging market demand in the UAE, European Sport Management Quarterly, 6 (3), 289-305.

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